Privacy Policy
Last updated: November 9 2026
Ken’s Home Solutions respects your privacy. This policy explains how I collect, use and handle personal information when you visit our website, contact us or use our services.
Information I Collect
Depending on your inquiry or the services you request, may collect:
Your name, email address and telephone number.
Your service address and relevant property details.
Descriptions of the work you would like completed.
Photos or documents you choose to provide.
Messages, estimates, service records and invoice information.
Relevant job photographs, where authorized.
Please avoid including alarm codes, access codes, financial account details or other sensitive information in a website inquiry.
How I Use Your Information
I use personal information to:
Respond to questions and quote requests.
Prepare estimates and confirm service details.
Schedule and perform agreed services.
Communicate about your booking, work and follow-up needs.
Prepare service summaries and invoices.
Maintain appropriate business records and meet legal obligations.
Submitting an inquiry does not automatically subscribe you to promotional emails. If I offer marketing emails, I will request appropriate permission separately.
Our Website and Service Providers
Our website is hosted by Squarespace. Information submitted through website forms is processed through Squarespace and the email or storage services connected to our forms.
I may also use service providers to support business communications, document storage, invoicing and payment processing. I provide information to these providers as needed for their functions.
Some providers may process or store information outside Canada, where it may be subject to the laws of the relevant jurisdiction.
Sharing Personal Information
I do not sell your personal information.
I may share relevant information:
With service providers supporting the purposes described in this policy.
With another professional or service provider when you authorize us to coordinate services.
Where required or permitted by law.
I do not publish identifiable customer details or use job photographs for marketing without appropriate permission. Permission to document a service does not automatically authorize advertising use.
Cookies and Website Information
Our website uses cookies and similar technologies to support its operation.
[Before publishing, add the details that match your actual Squarespace settings: whether Squarespace Analytics, Google Analytics, advertising tools or other tracking services are enabled; what information they collect; and how visitors can manage any available cookie choices.]
How Long I Keep Information
I keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving concerns and meeting legal obligations.
When information is no longer required, I take reasonable steps to delete it securely or make it non-identifying.
Protecting Your Information
I use reasonable administrative, technical and physical safeguards appropriate to the information I handle. Access is limited to people and service providers who need it for authorized purposes.
No method of electronic storage or transmission can be guaranteed completely secure.
Your Choices and Requests
You may contact us to:
Ask about our privacy practices.
Request access to personal information I hold about you.
Request a correction to inaccurate information.
Ask about withdrawing consent or deleting information.
Raise a privacy concern.
I may need to verify your identity before responding. Requests are subject to applicable law, and some information may need to be retained for legal or legitimate business purposes. I will explain relevant limitations.
You may withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice. I will explain if doing so affects our ability to provide a requested service.
Contact Us
For privacy questions, requests or concerns, contact:
Privacy contact: Kenneth Muranski, Owner
Business: Ken’s Home Solutions
Email: kenhswpg@gmail.com
I will review and respond to privacy concerns. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to This Policy
I may update this policy when our practices change. The date at the top of this page identifies the latest update. Where required, I will provide additional notice or obtain consent for a new use of personal information.